This is a key leadership position responsible for ensuring the smooth, safe and efficient operation of all hotel facilities.

You will:

• Lead and develop the maintenance team
• Oversee all technical operations, ensuring five-star standards are consistently met
• Implement preventive maintenance programmes including BMS.
• Ensure compliance with health and safety and Hilton brand standards
• Manage budgets, contractors and procurement
• Drive sustainability and energy efficiency initiatives
• Respond effectively to operational challenges and emergencies

About You

• Proven experience in a similar leadership role within a luxury hotel
• Strong technical expertise (electrical, mechanical, HVAC)
• A hands-on, solutions-driven approach
• Strong leadership and organisational skills
• Solid understanding of compliance and safety standards
• Fluent in Portuguese and English

As Content Creator, you will be responsible for developing creative and engaging content that enhances the brand’s digital presence and increases awareness, engagement and desire for the hotel experience.

You will:

• Create and manage content across all hotel digital platforms, including Instagram, Facebook, LinkedIn, Google, website, Brand.com and OTAs
• Develop and implement a content strategy aligned with the brand positioning and commercial objectives
• Plan and oversee photography and videography shoots, ensuring premium content aligned with the hotel’s visual identity
• Develop and implement a strategy for TikTok deployment and growth
• Own and manage the hotel’s content calendar, ensuring consistency in brand communication
• Monitor reach, engagement and growth across digital platforms, analysing results and identifying opportunities for improvement
• Work closely with operational teams to promote guest experiences, activations, outlets and key hotel moments
• Manage relationships with influencers, content creators and PR agencies, ensuring qualified exposure aligned with brand objectives
• Manage social media interactions and inboxes, delivering communication aligned with a premium guest experience
• Collaborate with internal teams and key stakeholders to ensure content remains relevant, updated and aligned with the hotel’s overall strategy. 

About You

• Proven experience in content creation, social media or digital marketing, ideally within hospitality, tourism, luxury or lifestyle sectors
• Experience in photography and videography, including content creation for digital platforms
• Strong creativity, visual awareness and storytelling skills
• Solid understanding of digital trends, engagement strategies and social media platforms
• Excellent planning, organisational and multitasking abilities
• Strong written and verbal communication skills
• Self-motivated, proactive, flexible and results-driven mindset
• High attention to detail and commitment to exceptional visual standards
• Knowledge of image and video editing tools (preferred)
• Fluent in Portuguese and English
• Ability to work independently and collaboratively in a fast-paced and dynamic environment

You will:

• Welcome guests in a professional, friendly and courteous manner.
• Perform check-in and check-out procedures accurately and efficiently.
• Handle reservations, room allocations and guest enquiries.
• Process payments and maintain accurate guest accounts.
• Provide information about the hotel, its facilities and local attractions.
• Respond promptly to guest requests and resolve concerns with professionalism and care.
• Coordinate with Housekeeping, Engineering and other departments to ensure seamless guest experience.
• Ensure compliance with Hilton Brand Standards and Front Office procedures.
• Maintain accurate guest records within the Property Management System.
• Support the Front Office team in achieving departmental objectives and guest satisfaction targets.

About You

• Previous experience in a Front Office or customer-facing role, preferably within a hotel environment.
• Passion for hospitality and delivering exceptional guest experiences.
• Excellent communication and interpersonal skills.
• Professional appearance and a positive attitude.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Experience with Opera Cloud or a similar Property Management System is an advantage.
• Fluent in Portuguese and English; additional languages are highly valued.
• Flexibility to work shifts, including weekends and public holidays.

You will:

• Welcome guests with warmth, professionalism and genuine hospitality.
• Arrange restaurant reservations, transportation, excursions and bespoke experiences.
• Provide expert recommendations on local attractions, dining, entertainment and cultural activities.
• Coordinate special requests, celebrations and VIP amenities.
• Liaise with internal departments to ensure guest requests are fulfilled efficiently.
• Develop and maintain relationships with trusted local partners and suppliers.
• Handle guest enquiries promptly and professionally.
• Maintain up-to-date knowledge of local events, attractions and services.
• Ensure compliance with Hilton Brand Standards.
• Support the Front Office team in delivering exceptional guest satisfaction.

About You

• Previous experience as a Concierge, Guest Relations or Front Office professional, preferably within a luxury hotel environment.
• Passion for hospitality and personalised guest service.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Excellent knowledge of the Algarve and its tourism offering is highly desirable.
• A proactive, resourceful and solution-oriented approach.
• Fluent in Portuguese and English; additional languages are highly valued.
• Flexibility to work shifts, including weekends and public holidays.

You will:

• Welcome guests upon arrival and assist with luggage to and from their rooms.
• Escort guests to their accommodation and provide information about the hotel’s facilities and services.
• Assist with guest departures, luggage storage and transportation arrangements.
• Respond promptly to guest requests in a professional and courteous manner.
• Deliver messages, amenities and other items to guest rooms when required.
• Maintain the cleanliness and presentation of the hotel entrance, lobby and luggage storage areas.
• Assist in coordinating taxis, valet parking and guest transportation services.
• Support the Front Office team in ensuring a smooth and efficient guest journey.
• Ensure compliance with Hilton Brand Standards and hotel procedures.
• Promote a welcoming, safe and professional environment for all guests.

About You

• Previous experience in hospitality or customer service is desirable but not essential.
• A genuine passion for hospitality and guest service.
• Excellent communication and interpersonal skills.
• Professional appearance and a positive, friendly attitude.
• Physically fit and able to handle luggage safely.
• A proactive approach with a willingness to support the wider Front Office team.
• Fluent in Portuguese; a good command of English is essential. Additional languages will be highly valued.
• Flexibility to work shifts, including weekends and public holidays.

You will:

• Welcome and assist guests during the night, ensuring a professional and friendly service.
• Perform check-in and check-out procedures accurately and efficiently.
• Complete the night audit process and reconcile daily financial transactions.
• Balance guest accounts, cash floats and payment records.
• Prepare daily financial and operational reports.
• Monitor hotel security and respond appropriately to guest requests and emergencies.
• Coordinate with Housekeeping, Engineering and Security to ensure smooth overnight operations.
• Ensure compliance with Hilton Brand Standards and Front Office procedures.
• Maintain accurate records within the Property Management System.
• Prepare the Front Office for the following day’s operations.

About You

• Previous experience as a Night Auditor, Front Desk Agent or in a similar Front Office role, preferably within a hotel environment.
• Strong numerical, analytical and problem-solving skills.
• Excellent customer service and communication skills.
• High level of accuracy and attention to detail.
• Good computer literacy; experience with Opera Cloud or a similar Property Management System is an advantage.
• Ability to work independently and remain calm under pressure.
• Fluent in Portuguese and English; additional languages will be highly valued.
• Flexibility to work permanent night shifts, including weekends and public holidays.

You will be responsible for delivering exceptional beverage service while creating a welcoming atmosphere and maintaining the highest standards of quality, presentation and guest satisfaction.

You will:

• Prepare and serve alcoholic and non-alcoholic beverages to the highest standards.
• Deliver friendly, professional and personalised service to every guest.
• Recommend cocktails, wines, spirits and other beverages based on guests’ preferences.
• Ensure all drinks are prepared consistently according to hotel recipes and brand standards.
• Maintain cleanliness, organisation and presentation of the bar area at all times.
• Monitor stock levels and assist with inventory control and replenishment.
• Ensure compliance with food safety, hygiene and responsible alcohol service regulations.
• Process guest orders and payments accurately.
• Work closely with the Food & Beverage team to deliver a seamless guest experience.
• Ensure compliance with Hilton Brand Standards and departmental procedures.

About you:

• Previous experience as a Bartender, preferably within a four or five-star hotel or luxury hospitality environment.
• Excellent knowledge of classic cocktails, spirits, wines and beverage service.
• Passion for hospitality and creating memorable guest experiences.
• Outstanding communication and interpersonal skills.
• Professional appearance and a positive, enthusiastic attitude.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Fluent in Portuguese and English; additional languages will be highly valued.
• Flexibility to work shifts, including evenings, weekends and public holidays.