This hotel was a great stopover. A very high standard for holiday inn express. Great welcome from reception on the 3rd march about 11pm very helpful. Found it strange last orders were called felt like been in a pub. Room were clean and comfortable. Breakfast was lovely only thing I was much for the coffee but a great stay, thank you
“Hotel and staff excellent”
We arrived at the hotel at 8pm (3 bus loads) and were all dealt with quickly and efficiently. The room was spotless, towels fresh and had tea/coffee making facilities. the soundproofing was really as I could not hear any airport noise considering the hotel was so close to terminal 5.The staff were very helpful and pleasant.
The only reason I am giving it 4 out of 5 is that the breakfast was a bit of a bustle but considering the amount of people queueing it wasn't too bad.
“Good For The Airport Terminal 5”
Was welcomed by staff, who were friendly and very helpful. Room was as expected for a Holiday Inn Express, clean and good condition, shower was walk in cubical. TV has a lot of the freeview channels. There is a bus to Heathrow Airport which is around £4 one way for one person. Bus 81 from the main road takes you into Slough or towards Hounslow , but doesn't go into Heathrow Bus Station
“Felt like home”
I was surprised nicely that the receptionist had no difficulty to pronounce my name, first time since I'm in UK :) She was very friendly and showed desire to assist me - anticipated me by saying how I can go to the airport early in the morning.
The room was clean and big, maybe my first time in hotel in UK when I'm not feeling like cat in a box :) I had everything needed for my one night stay, even my favorite TV series on TV :) The light, the curtains and the coach made me feel like home and to be honest I was pretty unhappy I had to leave on the other day.
I slept like a baby, it was quite and confy room!
“A brilliant concept”
The best way to get to Heathrow from where we live on the East Coast is by car: this hotel offers a brilliant scheme which involves a night's stay then leave the car at the hotel from whence it is collected and parked then brought to meet you at the terminal! I admit to having my doubts but it worked perfectly.
The hotel is a fairly standard HI Express: good, simple quality but nothing luxurious; good service and an adequate dinner and breakfast but, frankly, the attraction of the above parking scheme which actually works out cheaper than using the on airport car park means we will use this hotel again, and again, and again!
“Excellent customer service!”
I just stayed here and the value for money is amazing really modern and clean rooms, very quiet. I needed to print of my boarding pass (I'm not very good with computers) and the lovely receptionist called Judith was so helpful she did it all for me, amazing customer service. Check in very quick and smooth and good breakfast. I was also very impressed with the free wifi and printing facilities!! Would really recommend and would stay here again. Thanks Judith!